At [www.questionfox.Com] ("we", "us", or "our"), we are committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website [Questionfox.Com] (the “Site”) or purchase our products and services.

1. Information We Collect

We may collect the following types of personal information when you visit our Site, make a purchase, or contact us:

Personal Identifiable Information (PII): Such as your name, email address, phone number, billing information, and shipping address.
Payment Information: When you make a purchase, we collect payment details such as credit/debit card numbers through secure payment gateways. We do not store any payment information on our servers.
Technical Data: Such as IP address, browser type, device type, and browsing behaviour through the use of cookies and similar technologies.
2. How We Use Your Information

We use the information we collect for the following purposes:

Processing Transactions: To complete purchases of digital products (Syllabus Guide) and provide you with order confirmation and instant access .
Customer Support: To respond to your inquiries, provide technical assistance, and ensure a smooth customer experience.
Marketing: If you have opted in, we may send you promotional emails about new products, services, or special offers. You can opt out of these communications at any time by clicking the unsubscribe link in the email.
Improving Our Site: To analyse usage and trends so that we can enhance the user experience and provide relevant content.

3. Legal Basis for Processing

We process your personal data on the following legal bases:

Contractual Necessity: To fulfil our obligations when you make a purchase and to provide customer support.
Legitimate Interest: To improve our website, products, and services, and to communicate with you about relevant offerings.
Consent: For marketing purposes where you have opted in to receive such communications.

4. How We Protect Your Data

We take data protection seriously and have implemented the following measures to safeguard your information:

Encryption: We use secure socket layer (SSL) encryption to protect the transmission of sensitive information, such as payment details.
Access Control: Only authorised personnel have access to your personal information, and we regularly review our data protection practices to ensure compliance.
Third-Party Services: We only work with trusted third-party service providers, such as payment processors and hosting services, that are GDPR-compliant and adhere to strict data protection standards.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following circumstances:

Service Providers: We may share your information with trusted third-party vendors who help us provide our services, such as payment processing and email marketing. These vendors only have access to the information necessary to perform their services.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., law enforcement or regulatory agencies).

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Enhance User Experience: Cookies help us recognise returning visitors and remember your preferences.
Analytics: We use cookies to collect anonymous data about site traffic and user behaviour to improve our services.
Marketing: Cookies help us show you relevant content and promotions based on your browsing activity.
You can choose to disable cookies through your browser settings. However, disabling cookies may affect your experience of certain parts of our Site.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. For example:

Transactional Data: Information related to purchases will be retained for tax and accounting purposes for a minimum of [insert time period, e.g., 6 years].
Marketing Data: If you have subscribed to our marketing communications, we will retain your information until you opt out.

8. Your Rights Under GDPR

As a resident of the UK or the European Economic Area (EEA), you have the following rights concerning your personal data:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request corrections to any inaccuracies in your personal data.
Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal data, subject to certain conditions.
Right to Data Portability: You have the right to receive your personal data in a structured, machine-readable format.
Right to Object: You can object to the processing of your personal data in specific circumstances, such as for direct marketing.
Right to Restriction: You can request that we limit the processing of your personal data in certain situations.
To exercise any of these rights, please contact us at [hello@Questionfox.Com].

9. Third-Party Links

Our Site may contain links to third-party websites or services. Please note that this Privacy Policy does not apply to those third-party sites. We are not responsible for the content or privacy practices of third-party websites.

10. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. It is your responsibility to review this Policy periodically to stay informed about how we protect your data.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights under GDPR, please contact us at:

Email: [hello@Questionfox.Com]